BidEnergy signs agreement with iSelect to deploy robotic automation and bill parsing technology across energy sector
BidEnergy Limited (ASX:BID) has signed an agreement with iSelect Ltd (ASX:ISU) to deploy BIDs Robotic Processing Automation (RPA) and bill parsing technology across iSelects energy category.
Under the 13 month agreement, iSelect customers will have the ability to upload copies of their gas and electricity bills directly to the iSelect website where BidEnergys platform will digitise all bill data and immediately send it to iSelect.
BidEnergys platform will help iSelect reduce the number of steps required to onboard a customer by delivering accurate data instantaneously that will provide an enhanced experience for iSelect customers.
The solution is expected to be deployed to begin operation in the second half of FY20.
“Delighted to launch another vertical”
BidEnergy managing director Guy Maine said: “The iSelect agreement is another demonstration of our ability to utilise BidEnergys core IP to provide white label solutions beyond our standard “meters” business.
“We are delighted to launch another product vertical with iSelect which presents strong growth opportunities.
“Our bill parsing capability, enabling the timely collection of instant and accurate billing data, will greatly enhance iSelects consumer experience and make it easier for iSelects consultants to provide the best possible advice to their customers in relation to iSelect energy offerings.”
Improved customer experience
Maine added: “Electronic PDFs are becoming increasingly commonplace in Australian households and we expect iSelect customers will value the ability to upload their bills.
“We believe this functionality will also lead to additional opportunities to increase revenue in the future.
“Global corporations are utilising technology to improve their customer experience and the demand for BidEnergys solutions reflects the need for their core RPA technology.Read More – Source
